Terms & Conditions

These Merchant Terms & Conditions ("Agreement") govern the access and use of the PAYOUT BUSINESS mobile app, merchant QR solutions, Soundbox hardware, and payment collection services provided to registered merchants ("Merchant", "you", or "your").

1. Eligibility

To register and maintain a merchant account on PAYOUT BUSINESS, you must be at least 18 years old, legally capable of entering into binding commercial contracts, and operating a legitimate business enterprise in India.

2. Account Registration & KYC

You agree to provide true, current, and accurate business registration, PAN, identity proof, and bank account information. You must immediately notify us of any changes to your business ownership or banking details.

3. Merchant Responsibilities

As a registered merchant, you agree to:

• Display your official PAYOUT QR code clearly at your business premises for genuine retail transactions.
• Ensure that credentials, OTPs, and staff role permissions are securely maintained.
• Maintain adequate inventory and provide goods or services to customers who make valid digital payments.
• Cooperate promptly with customer dispute inquiries and transaction verification requests.

4. Acceptable Usage Policy

You shall not utilize PAYOUT BUSINESS services for any unlawful activities, cash-out schemes, prohibited goods, deceptive practices, or transactions that violate Indian financial laws.

5. Payments & Settlement Cycles

All genuine digital collections received through your QR are settled to your linked verified bank account according to your active settlement schedule (Standard T+1 or Instant Settlement where authorized). Settlements are subject to bank holidays and automated risk checks.

6. Fees & Commercial Terms

Applicable transaction processing rates, soundbox rentals, or subscription fees shall be communicated during onboarding or outlined in the Pricing Schedule. Applicable GST and government levies are charged additionally.

7. Account Suspension & Termination

We reserve the right to suspend or terminate merchant accounts in the event of suspected fraud, excessive chargebacks, regulatory directives, or material breach of these terms.

8. Service Availability & Hardware

While we strive for maximum uptime, payment gateway routing and telecommunication networks are subject to scheduled maintenance and third-party dependencies. Soundbox hardware warranty and replacement terms apply as stated in the product documentation.

9. Limitation of Liability

To the maximum extent permitted by law, PAYOUT BUSINESS shall not be liable for indirect, incidental, or consequential damages resulting from network delays, bank downtime, or unauthorized use of account credentials.

10. Dispute Resolution & Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under this agreement shall be subject to the exclusive jurisdiction of the competent courts of India.

11. Changes to Terms

We may modify these terms periodically to reflect product updates or legal requirements. Continued use of the platform following notification constitutes acceptance of updated terms.